Practice Empathy
Tip #3: Enhance the Quality of Your Relationships
Listen and rephrase: When listening to someone, give 100% attention (with your body facing the person) and repeat back what you heard in your own words.
Identify emotions: Don’t just listen to the words. Listen for the emotion behind the words and state the emotion you believe it may be. Do your best to get it as accurate as you can.
Why it works: When people experience being heard, they will be left with a positive experience. Studies show that the quality of our life is based on the quality of our relationships. One way to improve relationships is by demonstrating empathy through using active listening.
